Terms & Conditions

These terms apply to every plan you buy from us. By placing an order you confirm that you have read and agree to them.

1. The service

We provide business software that runs on our own servers. You use it through your web browser. We install, set up, update and back up the software for you. You do not receive the source code.

2. Your account

• You must give correct information when you register and order.
• You are responsible for keeping your login details safe.
• You must tell us immediately if you think someone else has used your account.

3. Plans, payment and activation

• Plans are sold monthly or yearly at the price shown on the website when you order.
• Payment is made manually (bKash, Nagad, Rocket or bank transfer). Your plan starts only after we verify your payment.
• We usually verify payments during working hours. Activation time may vary.
• A one-time setup fee may apply to a new plan. It is shown before you order.

4. License key and renewal

• When your plan is activated you receive a license key. It identifies your subscription. Please do not share it.
• When you renew, the same license key stays valid and only the expiry date is extended.
• If you renew before the expiry date, the new period starts from the old expiry date. If you renew late, it starts from the day we approve the renewal.

5. What happens when a subscription expires

We send reminders by email before and after the expiry date. Yearly plans:

• Grace period: 10 days after expiry. The software keeps working normally.
• Read-only period: the next 5 days. You can view and export your data but cannot add new entries.
• Suspended: after that your instance is stopped. Your data is kept safely in backup. We send daily reminders for 15 days.

Monthly plans:

• Grace period: 3 days after expiry. The software keeps working normally.
• Read-only period: the next 7 days. You can view and export your data but cannot add new entries.
• Suspended: after that your instance is stopped. Your data is kept safely in backup. We send daily reminders for 7 days.

Renewing at any stage restores full access.

6. Your data

• Your data belongs to you.
• During the read-only period you can export your data.
• If a suspended subscription is not renewed by the end of the reminder period above, we may permanently delete the backed-up data after giving you a final notice. Please renew or ask us for your data before that.

7. Acceptable use

You must not use the software for anything illegal, attempt to break into our systems or other customers' data, or overload our servers on purpose. We may suspend an account that breaks these rules.

8. Support

We provide support by phone, WhatsApp and email during working hours. Support is included for the active subscription period.

9. Our responsibility

We work to keep the service available and your data safe, but we cannot promise it will always be free of interruptions or errors. To the extent allowed by law, our responsibility is limited to the amount you paid for the current subscription period.

10. Refunds

Refunds are explained in our Refund Policy.

11. Changes

We may update these terms. Important changes will be announced on the website or by email. Continuing to use the service after a change means you accept the updated terms.

12. Contact

Questions about these terms? Please use the Contact page.