Refund Policy
Last updated: 19 Oct 2026
We want you to be happy with our software. This policy explains when you can get your money back.
3-day full refund
If you face a problem within 3 days (72 hours) of your plan being activated, and we are not able to solve it, you can ask for a full refund. This includes the setup fee.
After 3 days
After the first 3 days from activation, payments are not refundable.
Renewals
Renewal payments are not refundable once the renewal is approved.
How to request a refund
- Contact us within 3 days of activation using the Contact page, WhatsApp or email.
- Tell us your order number and describe the problem.
- We will first try to fix the problem. If we cannot, we will approve your refund.
How we pay you back
Approved refunds are sent to the same bKash, Nagad, Rocket or bank account you paid from. This normally takes up to 7 working days.
What is not covered
Refunds are not given when the problem is caused by misuse, by breaking our Terms & Conditions, or when you simply change your mind after the 3-day period.
Contact
Please use the Contact page for any refund question.